{"id":2405,"date":"2026-06-22T09:44:48","date_gmt":"2026-06-22T09:44:48","guid":{"rendered":"https:\/\/kajulacakes.cz\/?page_id=2405"},"modified":"2026-06-22T11:13:27","modified_gmt":"2026-06-22T11:13:27","slug":"reklamacni-rad","status":"publish","type":"page","link":"https:\/\/kajulacakes.cz\/?page_id=2405","title":{"rendered":"Reklama\u010dn\u00ed \u0159\u00e1d"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">REKLAMA\u010cN\u00cd \u0158\u00c1D<br><br>Kajula Cakes<br><br>Karol\u00edna Vesel\u00e1<br>Bo\u017ekovice 17<br>257 53 Byst\u0159ice<br>I\u010cO: 71205748<br>Nejsem pl\u00e1tcem DPH.<br><br>E-mail: kajula.cakes@gmail.com<br>Telefon: +420 739 626 323<br>Web: www.kajulacakes.cz<br><br>M\u00edsto osobn\u00edho odb\u011bru:<br>Franti\u0161kovsk\u00e1 130, Liberec, 460 07<br><br>1. \u00davodn\u00ed ustanoven\u00ed<br><br>Tento reklama\u010dn\u00ed \u0159\u00e1d upravuje zp\u016fsob a podm\u00ednky uplatn\u011bn\u00ed reklamace v\u00fdrobk\u016f zakoupen\u00fdch prost\u0159ednictv\u00edm e-shopu www.kajulacakes.cz.<br><br>2. Charakter v\u00fdrobk\u016f<br><br>Ve\u0161ker\u00e9 v\u00fdrobky spole\u010dnosti Kajula Cakes jsou potravinami podl\u00e9haj\u00edc\u00edmi rychl\u00e9 zk\u00e1ze a jsou vyr\u00e1b\u011bny z \u010derstv\u00fdch surovin.<br><br>Doporu\u010den\u00e1 doba spot\u0159eby je 24\u201348 hodin od p\u0159evzet\u00ed v\u00fdrobku, nen\u00ed-li u konkr\u00e9tn\u00edho v\u00fdrobku uvedeno jinak.<br><br>V\u00fdrobky je nutn\u00e9 po p\u0159evzet\u00ed uchov\u00e1vat p\u0159i teplot\u011b 2\u20138 \u00b0C a chr\u00e1nit p\u0159ed p\u0159\u00edm\u00fdm slune\u010dn\u00edm z\u00e1\u0159en\u00edm a teplem.<br><br>3. Kontrola p\u0159i p\u0159evzet\u00ed<br><br>Z\u00e1kazn\u00edk je povinen zkontrolovat v\u00fdrobek p\u0159i p\u0159evzet\u00ed.<br><br>V p\u0159\u00edpad\u011b zjevn\u00e9 vady (mechanick\u00e9 po\u0161kozen\u00ed, z\u00e1m\u011bna v\u00fdrobku, chyb\u011bj\u00edc\u00ed \u010d\u00e1st objedn\u00e1vky) je z\u00e1kazn\u00edk povinen tuto skute\u010dnost ozn\u00e1mit bez zbyte\u010dn\u00e9ho odkladu, nejl\u00e9pe ihned p\u0159i p\u0159evzet\u00ed.<br><br>4. Uplatn\u011bn\u00ed reklamace<br><br>Reklamaci lze uplatnit:<br><br>E-mailem: kajula.cakes@gmail.com<br>Telefonicky: +420 739 626 323<br><br>Reklamace by m\u011bla obsahovat:<br><br>&#8211; jm\u00e9no a p\u0159\u00edjmen\u00ed z\u00e1kazn\u00edka,<br>&#8211; \u010d\u00edslo objedn\u00e1vky,<br>&#8211; datum p\u0159evzet\u00ed,<br>&#8211; popis vady,<br>&#8211; fotografii v\u00fdrobku, je-li to mo\u017en\u00e9.<br><br>5. Reklamaci nelze uznat zejm\u00e9na v p\u0159\u00edpadech:<br><br>&#8211; nespr\u00e1vn\u00e9ho skladov\u00e1n\u00ed v\u00fdrobku po p\u0159evzet\u00ed,<br>&#8211; mechanick\u00e9ho po\u0161kozen\u00ed z\u00e1kazn\u00edkem,<br>&#8211; nevhodn\u00e9 p\u0159epravy po p\u0159evzet\u00ed,<br>&#8211; konzumace v\u00fdrobku po uplynut\u00e9 doporu\u010den\u00e9 dob\u011b spot\u0159eby,<br>&#8211; zm\u011bny vzhledu v\u00fdrobku vlivem vysok\u00fdch teplot nebo slune\u010dn\u00edho z\u00e1\u0159en\u00ed,<br>&#8211; subjektivn\u00ed nespokojenosti s chut\u00ed, pokud v\u00fdrobek odpov\u00edd\u00e1 objednan\u00e9mu slo\u017een\u00ed a zad\u00e1n\u00ed z\u00e1kazn\u00edka.<br><br>6. Zak\u00e1zkov\u00e9 v\u00fdrobky<br><br>Zak\u00e1zkov\u00e9 dorty, dezerty a dal\u0161\u00ed v\u00fdrobky vyroben\u00e9 na p\u0159\u00e1n\u00ed z\u00e1kazn\u00edka jsou individu\u00e1ln\u011b vyr\u00e1b\u011bn\u00e9 produkty.<br><br>Podle \u00a7 1837 ob\u010dansk\u00e9ho z\u00e1kon\u00edku nelze u potravin podl\u00e9haj\u00edc\u00edch rychl\u00e9 zk\u00e1ze a u v\u00fdrobk\u016f vyroben\u00fdch podle po\u017eadavk\u016f z\u00e1kazn\u00edka odstoupit od smlouvy do 14 dn\u016f bez ud\u00e1n\u00ed d\u016fvodu.<br><br>7. Vy\u0159\u00edzen\u00ed reklamace<br><br>Prod\u00e1vaj\u00edc\u00ed posoud\u00ed reklamaci bez zbyte\u010dn\u00e9ho odkladu a informuje z\u00e1kazn\u00edka o zp\u016fsobu jej\u00edho vy\u0159\u00edzen\u00ed.<br><br>V p\u0159\u00edpad\u011b uzn\u00e1n\u00ed reklamace m\u016f\u017ee b\u00fdt z\u00e1kazn\u00edkovi poskytnuto:<br><br>&#8211; n\u00e1hradn\u00ed v\u00fdrobek,<br>&#8211; p\u0159im\u011b\u0159en\u00e1 sleva,<br>&#8211; vr\u00e1cen\u00ed uhrazen\u00e9 \u010d\u00e1stky,<br>&#8211; jin\u00e9 \u0159e\u0161en\u00ed po vz\u00e1jemn\u00e9 dohod\u011b.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">8. Informace o mimosoudn\u00edm \u0159e\u0161en\u00ed spor\u016f (\u010cOI)<br>Na konec obchodn\u00edch podm\u00ednek vlo\u017ete:<br>K mimosoudn\u00edmu \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f je p\u0159\u00edslu\u0161n\u00e1 \u010cesk\u00e1 obchodn\u00ed inspekce, \u00dast\u0159edn\u00ed inspektor\u00e1t \u2013 odd\u011blen\u00ed ADR, \u0160t\u011bp\u00e1nsk\u00e1 15, 120 00 Praha 2, web: www.coi.cz\u2060\ufffd.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br><br>9. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<br><br>Tento reklama\u010dn\u00ed \u0159\u00e1d nab\u00fdv\u00e1 \u00fa\u010dinnosti dnem jeho zve\u0159ejn\u011bn\u00ed na internetov\u00fdch str\u00e1nk\u00e1ch www.kajulacakes.cz.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>REKLAMA\u010cN\u00cd \u0158\u00c1D Kajula Cakes Karol\u00edna Vesel\u00e1Bo\u017ekovice 17257 53 Byst\u0159iceI\u010cO: 71205748Nejsem pl\u00e1tcem DPH. E-mail: kajula.cakes@gmail.comTelefon: +420 739 626 323Web: www.kajulacakes.cz M\u00edsto [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2402,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2405","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/kajulacakes.cz\/index.php?rest_route=\/wp\/v2\/pages\/2405","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kajulacakes.cz\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kajulacakes.cz\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kajulacakes.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kajulacakes.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2405"}],"version-history":[{"count":3,"href":"https:\/\/kajulacakes.cz\/index.php?rest_route=\/wp\/v2\/pages\/2405\/revisions"}],"predecessor-version":[{"id":2439,"href":"https:\/\/kajulacakes.cz\/index.php?rest_route=\/wp\/v2\/pages\/2405\/revisions\/2439"}],"up":[{"embeddable":true,"href":"https:\/\/kajulacakes.cz\/index.php?rest_route=\/wp\/v2\/pages\/2402"}],"wp:attachment":[{"href":"https:\/\/kajulacakes.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2405"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}